Finmile Control Tower

Real-Time Delivery Tracking & Predictive Visibility

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Know everything. Predict anything. Control every mile.

Why Real-Time Delivery Tracking Matters

You can’t fix what you can’t see. Modern logistics requires more than dots on a map — it needs intelligence, context, and prediction.

  1. Dispatchers react to problems after they occur.
  2. Customers are left in the dark.
  3. Operations lose time, money, and trust.
  1. You see every delivery in motion — live.
  2. Predictive ETAs alert you before issues escalate.
  3. AI processes proof of delivery automatically, saving hours of manual verification.
  4. Data transforms from noise into actionable insight.

Why Real-Time Delivery Tracking Matters

You can’t fix what you can’t see. Modern logistics requires more than dots on a map — it needs intelligence, context, and prediction.

Dispatchers react to problems after they occur.

Customers are left in the dark.

Operations lose time, money, and trust.

You see every delivery in motion — live.

Predictive ETAs alert you before issues escalate.

AI processes proof of delivery automatically, saving hours of manual verification.

Data transforms from noise into actionable insight.

Daily Ops Control Tower

Day, shift & historical

  • Real Time: Live route & parcel-level status
  • Flexibility: Add orders into existing routes and modify stops during live operations
  • Transparency: Every parcel event tracked, with secure electronic proof of delivery (ePOD) & geo-tagging
  • Alerts: Create both depot & driver alerts for key real-time SLA performance
  • Customer Experience: Customisable order status updates & customer backend access
  • Simplicity: Clean dashboard for daily + historical performance, including driver-level metrics & ranking
Shift Details
Order history
Order details

Daily Ops Control Tower

Day, shift & historical

Manage Your Delivery Operation

All your drivers, shifts, performance and finances — in one dashboard.

  • ✔ Driver and fleet management
  • ✔ Shift planning and AI-driven scheduling tools
  • ✔ Communication portal
  • ✔ Driver performance rating and ranking
  • ✔ Automated invoicing and payments
The Finmile Solution

Finmile Operating System

Finmile’s route optimization engine is one powerful component of a complete delivery operating system.

The Finmile OS combines AI-driven planning, live fleet management, and real-time analytics under one platform — giving operations teams end-to-end visibility and control.


From Control Tower dashboards to driver tools and integrations, every delivery insight feeds back into continuous improvement.

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Platform Features Overview

An End and End Logistics Solution Built for You

Integrations

Volume input via major 3PLs/brands/legacy system, live order imports/status

Route

Automate, optimise fleet, SLA aware, mixed fleet, familiar routes

Track

Track deliveries from order to door, real time delivery visibility & bespoke ePODs

Execute

Native driver App, supports any logistic partner network monitored SLA, real time visibility

Analyse

Embedded BI tools & actionable insights that maer, can be integrated into legacy systems

Experience

Patient-safe, branded updates to care homes and individuals

Returns

Returns built into existing routes with ai dynamic routing

The Power of the Finmile Control Tower

1
Real-Time Delivery Tracking

See every driver, vehicle, and parcel in motion. - Live GPS updates every few seconds - Status tracking: in transit, delayed, delivered - Filter by region, depot, client, or SLA priority

2
Predictive ETA Engine

Stay ahead of delays. - AI continuously predicts arrival times based on traffic, weather, and historic performance - Automated alerts for potential lateness - Customer updates sent proactively before the window changes

3
AI-Powered Proof of Delivery (POD)

Drivers capture a POD via the Finmile App (photo, signature, barcode). - The Control Tower’s ML model analyses the image for accuracy, location match, and completeness. - AI auto-approves valid PODs and flags anomalies — blurred photos, wrong addresses, missing parcels — for manual review. - Approved PODs are instantly synced to your dashboard, reports, and customer portal.

Ai Technology

AI Visibility in Action

Predictive ETA Accuracy

Capability: ±2 minutes average Impact: Fewer missed deliveries

POD Automation Rate

Capability: 92% auto-approved Impact: 3x faster billing cycle

Exception Response Time

Capability: <3 minutes Impact: 35% fewer failed deliveries

CO₂ Tracking Accuracy

Capability: 98% verified Impact: Trusted sustainability reporting
Route Efficiency
+ 0 %
On-Time Rate
+ 0 %
Manual POD Review Time
- 0 %
Customer Support Tickets
- 0 %

Why Finmile Leads in Tracking & Visibility

Predictive ETA AI

Finmile: Dynamic, real-time recalculation Others: Static estimates

AI POD Verification

Finmile: Auto-approval with ML Others: Manual check only

Exception Automation

Finmile: Real-time workflow Others: Delayed

CO₂ & Sustainability Metrics

Finmile: Built-in Others: Add-on

Open API

Finmile: Full developer access Others: Limited

Integrations for Full Visibility

Stores
Stores

Shopify, TikTok Shop, JD.com, Temu – live order sync

Power BI
Power BI

performance analytics dashboards

Zapier
Zapier

automation with 5,000+ tools

Finmile API
Finmile API

build your own dashboards, apps, or alerts

Why choose Finmile over other Route Planners

Smarter. Faster. Proven.

Take Control of Every Delivery

Stop reacting and start predicting. With Finmile’s Control Tower, every delivery, driver, and customer interaction becomes transparent, measurable, and optimised.

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