Faster, Smarter, On-Demand Delivery Optimization

Finmile for Retailers

AI-powered logistics built for modern commerce — All running on Finmile OS, the AI Operating System for delivery optimization

Your customers expect everything now — next-day, same-day, or on-demand.
Finmile helps retailers, marketplaces, and e-commerce brands deliver faster
while reducing logistics costs and increasing delivery reliability.

Delivery Expectations

Meet Modern Delivery Expectations

The retail delivery landscape has changed:

  • Customer patience is gone. They expect precision ETAs and live tracking.
  • Delivery costs are rising. Every mile, driver, and depot matters.
  • Returns and repeat orders define loyalty. A poor experience loses customers instantly.
Finmile’s AI-powered platform helps you meet these challenges head-on — optimising every delivery, return, and route in real time.
Integrate Seamlessly with Your Tech Stack

Integration

Finmile connects directly with your retail ecosystem:

  • Shopify – instant order sync and dispatch
  • TikTok Shop – marketplace delivery orchestration
  • com, Temu – enterprise-grade order and returns integration
  • Zapier & Power BI – analytics and workflow automation

Why Retailers Choose Finmile

Challenge

Finmile Solution

Result

Rising last-mile costs

AI route optimization

Up to 42% cost reduction

Missed delivery windows

Predictive ETA & tracking

98% on-time delivery

Manual route planning

Automated dispatch & load balancing

90% less admin time

Poor visibility

Real-time Control Tower

Full transparency, fewer “where’s my order?” calls

Customer churn

Fast, reliable, trackable delivery

Higher loyalty & repeat purchase

Built for Every Retail Model

  • E-Commerce Brands

    • Dynamic same-day & next-day delivery routing

    • Predictive ETAs with customer notifications

    • Integrated returns management for faster refunds

    • Parcel-level tracking and analytics

  • Brick-and-Click Retailers

    Connect stores, warehouses, and fleets in one ecosystem.

    • Real-time inventory-to-delivery integration

    • Store-based dispatch and pickup coordination

    • Multi-depot optimization for local fulfilment

  • On-Demand & Subscription Services

    Operate with flexibility and precision.

    • Live order ingestion & instant route generation

    • Driver and rider visibility via Finmile Driver App

    • Scalable routing for peaks and promo events

Powered by Finmile OS

Key Capabilities for Retailers

1
AI Route Optimization

Automatically plan the fastest, most efficient routes for same-day and next-day orders. Finmile analyses thousands of delivery combinations every second — cutting unnecessary miles and fuel.

2
Predictive ETAs & Real-Time Tracking

Your customers see exactly when their order will arrive, and your team can intervene before a delay happens.

3
Proof of Delivery (ePOD)

Digital signatures, photos, and geotags uploaded instantly — verified by Finmile’s AI for accuracy.

4
Reverse Logistics Optimization

Returns are integrated into active delivery routes — reducing cost and speeding up refunds.

5
Customer Notifications

SMS, email, or app updates keep customers informed automatically — improving satisfaction and cutting support tickets.

Deliver the Experience Customers Expect

With Finmile, retailers and marketplaces achieve:

  • Same-day, next-day, and on-demand delivery efficiency
  • Predictive visibility and customer transparency
  • Lower costs and carbon impact
  • Higher satisfaction and repeat orders

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